1637 Virtual Teams Management – Methods, Techniques and Tools

1637 Virtual Teams Management – Methods, Techniques and Tools

  • Study programme and level: Professional degree programme Administration 1nd Cycle
  • 2nd or 3th year
  • 6 ECTS
  • Course type: Elective
  • Lectures: 30
  • Other forms of study: 90
  • Individual work: 60
  • Lecturer: Tina Jukić, PhD

 

1. Objectives and competences

Objectives
Student:

  • Students understand the particularities of virtual teams functioning
  • Students know how to use tools for support of virtual teams management
  • Students know how to use different methods and techniques for support of virtual teams management

Competences

  • Ability to effciently and effectively lead and collaborate in virtual teams
  • Abilty to select and use suitable methods and techniques for leading and collaborating in virtual teams
  • Ability to select and use suitable tools for support of virtual teams management

2. Content

  • Development of virtual organizations
  • Characteristics of virtual organizations
  • Particularities of virtual teams
  • The pros and cons of virtual teams
  • Virtual team establishment
  • Communication tools for virtual teams
  • Communication protocols in virtual teams
  • Tools for collaboration in virtual teams
  • Methods and techniques for efficient meetings in virtual teams
  • Methods and techniques for document management in virtual teams
  • Tools for project management in virtual teams

3. Readings

  • Duarte, D. L. in Tennant Snyder, N. (2006) Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, 3rd Edition. San Francisco: Jossey-Bass.
  • Zofi, Y. (2011). A Manager's Guide to Virtual Teams. New York: American Management Association.
  • Edmondson, A. C. (2012). Teamwork on the fly: How to master the new art of teaming? Harvard Business Review, April, str. 72–80.
  • Ferrazzi, K. (2014). Getting virtual teams right. Harvard Business Review, December.
  • Berry, G.R. (2011). Enhancing effectiveness on virtual teams. Understanding why traditional team skills are insufficient. Journal of Business Communication, 48 (2), 186–206.
  • Vsebine v e-učilnici. / Content in the e-learning environment (Moodle).

4. Intended learning outcomes

  • Student will be able to recognize suitable methods, techniques and tools to support communication, collaboration and management of virtual teams.
  • He/she will be able to use suitable methods, techniques and tools for virtual teams management.
  • He/she will be able to develop a plan for virtual team management.

5. Learning and teaching methods

  • Lectures and practical work in computer laboratory 
  • Case study
  • Seminar work with presentation

6. Assessment

  • Written or oral exam (60%)
  • Seminar work with presentation (40%)

Seminar work has to be submitted before the exam.