684 Informatics Planning and Management

684 Informatics Planning and Management

  • Study programme and level: University Study Programme in Administrative Information Science - 1st Cycle
  • 3rd year
  • 6 ECTS
  • Course type: Core
  • Lectures: 45
  • Tutorial: 30
  • Individual work: 105
  • Lecturer: Rok Rupnik, PhD

1. Objectives and competences

  • The aim of the course is to present students key concepts, methods and instruments for IT governance in enterprises. Content areas include strategic IS/IT planning, enterprise architectures and other mechanisms for holistic IT governance.

2. Content

Basic course content areas include the following:

  • definition and review of IT governance through time:
    • definition and time review of strategic IS/IT planning, enterprise architecture, standards, methodologies and frameworks;
  • strategic IS/IT planning:
    • business strategy, strategic elements, analysis of the existing situation, technological vision, information technology plan, projects priorities, operation plan;
  • strategic IS/IT planning methodologies:
    • review of strategic IS/IT planning methodologies, EMRIS (Unified information systems development methodology);
  • enterprise architectures:
    • architecture layers - business, application and technology, business –IT alignment, service-oriented architecture (SOA), conceptual architecture model (ISO 1471);
  • architecture methods and frameworks:
    • Zachman, Togaf, Archimate;
  • business and IT management instruments:
    • EFQM, BSC, ISO standards (9000, 17799, 27000);
  • organizing the IT function:
    • organizing the IT function in an enterprise, different organizational charts for IT function.
  • IT processes:
    • plan and organize, implementation, support and control.
  • Evaluation of IT success and levels of maturity (CMMI)
  • Frameworks and best practices for IT governance:
    • COBIT, ITIL, security management, business continuity.

3. Readings

  • Strategic Planning, George A. Steiner, Free Press, 2008
  • Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL, Wiley, 2013
  • IT Governance: Policies & Procedures, Michael Wallace, Larry Webber, Wolters Kluwer Law & Business, 2013
  • COBIT 4.1
  • COBIT 5

4. Intended learning outcomes

After the completion of the course a student will be able to:

  • Understand the basic principles of IT governance
  • Understand the concepts of frameworks/standards of: COBIT 4.1, COBIT 5 and ITIL 3. As part of that student will understand IT processes and concepts of IT organisation in companies
  • Understand the process and the concepts of information systems strategic planning
  • Understand and use the knowledge of the area of Busines analysis based on BABoK standard
  • Understand and use of knowledge of the area of Enterprise architecture
  • Understand the role of CIO (Chief Information Officer) and other key IT experts in copmanies

5. Learning and teaching methods

  • Lectures, laboratory exercises and seminars.  Laboratory exercises and seminars are organised as teamwork. On lectures, the participation and collaboration of experts from the industry is also planned: not only through pure lectures, but also taking part in doscussions.

6. Assessment

Type (examination, oral, coursework, project):

  • one project (45%)
  • two examinations during semester or oral examination (45%)
  • active participation on lectures (10%)